Forms, Policies & Procedures


This page contains additional resources and guidelines for vendors to ensure shipments to Ace Hardware are compliant with Ace’s policies. Please note resources and guidelines vary for collect versus pre-paid vendors. For more information, please visit Ace Hardware’s Vendor Manual.

BluJay (formerly LeanLogistics)

BluJay: Login
BluJay: Users Guide

Collect Vendors

Backorder Freight Chargebacks
Collect Vendor Routing Guide
Shipments That Won't Fit on a Truck
Small Package Routing Guide

Prepaid Vendors

Pre-Paid Vendor Routing Guide
Small Package Routing Guide