Review the New Item Start Audit program

Updated Aug. 23, 2010 | Posted Feb. 4, 2010

Dear Ace Vendor:

Ace Hardware is striving to obtain accurate product data from our vendors by:

• Developing better product information for retailer use at POS
• Improving the integrity of our data files with many new internal software enhancements

On March 1, Ace Hardware will initiate the “New Item Start Audit.”

As Ace receives the initial shipment of new items, the data obtained from the vendor will be compared against what actually is received. Ace will focus on three primary fields of data:

1. Barcodes at each quantity level the item is packaged (each/inner/master/pallet)
2. Measurement data for each level the item is packaged (each/inner/master/pallet)
3. Weight of each quantity level (each/inner/master/pallet)

A fee of $50 will be assessed if the initial data submitted does not match against the item received. The maximum amount that can be charged is $150 per item.  Ace applies these fees if they must correct the data that has already been downloaded into the distribution system.

For measurements and weights, Ace will allow a 4 percent variance. The barcode data must match the original submitted data exactly.

This “New Item Start Audit” will start March 1. Any fees assessed will be reflected as an automatic deduction coded ‘OBNIS xxxxx’ on your statements. Such deductions can be viewed in the Vendors.com accounting area where payments of invoices are available.

The industry has looked to share accurate product data for many years. We appreciate your support in providing accurate product data when establishing a new item with Ace Hardware.

Thank you for your support.

John Poss
Vendor Compliance Manager
Ace Hardware Corporation
jposs@acehardware.com

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